1-to-1 Exchange Warranty Policy for One Year

At Totecrown, we stand behind the quality of our products and are committed to providing our customers with a hassle-free shopping experience. Our 1-to-1 exchange warranty ensures your peace of mind, covering manufacturing defects, discrepancies in product quality as per our commitment, faulty stitching, fabric damage over time, and discrepancies in print quality.

Covered Scenarios:

1. Manufacturing defects
2. Quality issues not meeting our commitments
3. Faulty stitching
4. Fabric damage due to time
5. Print quality not meeting our commitments

Exclusions from Warranty:

1. Customer-induced damages
2. Damages caused by sharp objects during use
3. Customer-provided incorrect custom details
4. Normal wear and tear

In cases not covered by our warranty, we are still dedicated to assisting our customers to the best of our ability. Please contact us at cs@totecrown.com for further support or inquiries. Your satisfaction remains our priority.